FAQ
Frequently Asked Questions (FAQ)
What products do you sell?
Studio Stream offers practical garden solutions, including garden planter beds designed for outdoor spaces.
How long does shipping take?
Orders are processed within 1 business day.
Delivery within Germany (DE) takes approximately:
1 business day
Which shipping carriers do you use?
We ship using trusted carriers including:
- USPS
- FedEx
Do you offer returns?
Yes. We offer free returns within 30 days of delivery.
How long does a refund take?
Approved refunds are completed within:
5–10 business days
What payment method do you accept?
We accept the following payment options:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
- How can I contact customer support?
Email:
Phone:
+13073577297
What are your customer service hours?
Monday – Friday
9:00 AM – 5:00 PM (GMT)
Where is Studio Stream located?
83 Beechwood Avenue
Hayes
Greater London UB3 1JP
United Kingdom
How quickly do you respond?
We usually respond within:
24–48 business hours.